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Falling Down The Stairs Claims Guide

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A fall down the stairs can leave you dealing with painful injuries, time away from work and unexpected financial pressures. If your accident happened because a staircase was unsafe or poorly maintained, you could be entitled to make a claim. Falling down the stairs claims can arise in workplaces, shops, public buildings, rental properties and many other settings where those responsible failed to keep visitors or employees reasonably safe.

Compensation is intended to put you in the position you should be in had the accident not happened. Depending on your circumstances, a successful claim could include damages for physical pain, psychological injuries, lost earnings, medical treatment, rehabilitation costs, care and support needs, and other expenses linked to your recovery. For those who have suffered serious injuries, our solicitors can help you secure compensation to provide you with the financial security and access to the support needed to rebuild your lives.

At Advice, we understand that making a claim may feel daunting when you are already coping with the effects of your injuries. We have extensive experience handling falling down the stairs claims and building strong cases for compensation.

From gathering evidence and arranging medical assessments to valuing your claim and negotiating with the responsible party, our solicitors can manage every stage of the claims process on your behalf. We offer our services on a No Win No Fee basis, meaning there are no upfront solicitor’s fees to start your claim. If you are unsure whether you have a valid claim, our team can assess your circumstances, explain your options and help you take the next steps towards securing the personal injury compensation you deserve.

Get In Touch

To learn how to claim after falling down the stairs, please contact our advisory team today. We’re available around the clock to answer any questions you might have, and explain whether you’d be eligible to make a claim after falling down the stairs.

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Frequently Asked Questions 

  1. What Are Falling Down The Stairs Claims?
  2. Can I Claim After Falling Down The Stairs?
  3. Falling Down The Stairs Claims Examples
  4. Common Injuries Sustained After Falling Down The Stairs
  5. What Falling Down The Stairs Compensation Can I Get?
  6. The Process For Claiming After I Fell Down The Stairs
  7. Claim For Injuries After Falling Down The Stairs With Advice
  8. More Information

What Are Falling Down The Stairs Claims?

Falling down the stairs claims are personal injury claims brought by people who have been injured because a staircase was unsafe. The purpose of a claim is to recover compensation for the impact the accident has had on your life.

These claims are often made when an employer, business, landlord, local authority, or another responsible party failed to take reasonable steps to keep a staircase safe. 

Our solicitors can assess whether you have a valid claim and explain the next steps in the personal injury claims process. Get in touch with us today for more information about falling down the stairs claims. 

Can I Claim After Falling Down The Stairs?

Yes, you could claim compensation after falling down the stairs if your accident led to injuries because someone responsible for the staircase failed to keep it safe. In order to demonstrate this, certain eligibility criteria must be met:

Someone Owed You a Duty of Care

While at work, using a public building, visiting a business, or even on private property, it is likely that another individual or organisation had a responsibility to take reasonable steps to protect your safety, including when using the stairs. This is known as owing you a duty of care. Determining who was legally responsible is not always straightforward, particularly where multiple parties were involved, but our solicitors at Advice can investigate the circumstances of the accident and identify who may be liable. 

This Duty Was Breached

You must be able to show that the responsible party failed to keep the staircase safe. This may involve maintenance issues being left unresolved, hazards being ignored, or appropriate safety measures not being put in place.

Our solicitors can review evidence such as photographs, CCTV footage, maintenance records, and witness statements to help establish what went wrong.

You Suffered Injuries As a Result

You must have suffered injuries as a direct result of the unsafe staircase. These can range from soft tissue injuries to serious injuries such as head injuries, broken bones, and spinal injuries.

We can assess how the accident has affected your health, finances, and daily life when valuing your compensation claim. Get in touch with our advisors today.

A man is lying at the bottom of a staircase after a fall

Falling Down The Stairs Claims Examples

Falling down the stairs claims can arise in a number of ways, whether this be in the workplace or in public. Below, we discuss a few examples of how these accidents can occur, and how you might have grounds to make a claim:

Falling Down The Stairs At Work

At work, employers should take all reasonable steps when protecting the health and safety of their employees, per the Health and Safety at Work etc Act 1974. 

An accident at work could result in falling down the stairs if:

  • Despite several employees reporting a loose handrail, your employer leaves it unrepaired and it gives way as you use the stairs, causing you to fall and suffer a life-changing back injury.

Falling Down The Stairs In Public Places

Those in control of public places must ensure that the premises are reasonably safe for visitors, under the Occupiers’ Liability Act 1957.

You could have grounds to make falling down the stairs claims in a public place if:

  • Despite complaints from visitors about a leaking roof making a staircase slippery, the building owner fails to address the issue or display warning signs, causing you to lose your footing and fall down the stairs, leaving you with a fractured wrist, soft tissue injuries, and several weeks away from work. 

Get in touch with our expert solicitors at Advice today to find out in minutes whether you’d be eligible to make a claim today. 

Common Injuries Sustained After Falling Down The Stairs

The injuries sustained in a stair accident can vary significantly depending on the circumstances of the fall, the height involved, and the part of the body that absorbs the impact.

While some people may suffer relatively minor injuries, others can experience serious injuries that require extensive medical treatment and rehabilitation. Our solicitors regularly help clients pursue compensation for a wide range of injuries sustained in stair accidents, including: 

If you have suffered any of these injuries after a stair accident, contact our advisors today. They can assess your circumstances and explain whether you could be eligible to make falling down the stairs claims on a No Win No Fee basis. 

What Falling Down The Stairs Compensation Can I Get?

How much compensation you could receive after falling down the stairs will depend on the severity of your injuries, the impact they have had on your daily life, and any financial losses you have experienced. To help ensure your claim is accurately valued, our solicitors can assess the full impact of the accident by reviewing medical evidence, obtaining independent assessments where needed, and considering how your injuries have affected your ability to work, finances, and day-to-day activities. 

Compensation in successful claims is divided into two parts. General damages compensate you for the physical pain and psychological injuries caused by the accident. Special damages compensate you for financial losses, which we explore further below.

When calculating general damages, solicitors can consider the Judicial College Guidelines (JCG), which is a document offering guideline compensation brackets for injury types.

Below, we have provided some of these figures from the JCG. Please note that these figures are only intended as guidance, and the first entry has not been taken from the JCG.

Falling Down The Stairs Claims Payouts

  • Multiple Very Severe Injuries + Special Damages: Up to £1,000,000+. Compensation awarded for more than one very serious injury and financial losses such as home adaptations, lost income or physiotherapy costs. 
  • Brain Damage – Very Severe: £372,570 to £533,720. The injured person might have some ability to follow basic commands, but little evidence of meaningful response to the environment.
  • Brain Damage – Moderately Severe: £289,420 to £372,570. Very serious level of disablement with a substantial dependence on others and a need for ongoing professional care. 
  • Paralysis – Tetraplegia: £428,850 to £533,720. There will be an impact on the senses and the injured person’s ability to communicate.
  • Back – Severe (i): £120,340 to £212,670. The most serious back injuries involving damage to the spinal cord and nerve roots. 
  • Back – Severe (ii): £97,980 to £116,820. Nerve root damage with associated sensory loss and impairment to mobility. 
  • Neck – Severe (ii): £86,860 to £172,970. Injuries involving serious fractures or damage to the cervical spine discs.
  • Wrist – (b): £32,370 to £51,750. Injuries resulting in significant permanent disability but with some useful movement remaining. 
  • Ankle – Moderate: £18,150 to £35,130. Fractures or ligamentous tears that give rise to less serious disabilities. 
  • Foot – Modest: Up to £18,150. Simple metatarsal fractures, or ruptured ligaments.

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Will Falling Down The Stairs Claims Compensate Financial Losses?

Yes, falling down the stairs claims can compensate for financial losses if your injuries have resulted in expenses or affected your ability to earn an income. Compensation for these losses is awarded under special damages and is intended to ensure you are not left out of pocket because of the accident. 

Examples of financial losses that could be recovered include:

  • Loss of earnings if your injuries prevented you from working during your recovery.
  • Future loss of earnings if serious injuries affect your ability to return to your previous role.
  • Medical treatment costs, including consultations, scans, surgery, and prescription charges.
  • Physiotherapy, rehabilitation, and other specialist treatment required after the accident.
  • Travel expenses incurred attending hospital appointments, medical assessments, and treatment sessions.
  • Care costs if family members, friends, or professional carers assisted you with daily activities.
  • The cost of mobility aids, such as crutches, walking frames, wheelchairs, or other equipment needed during recovery.
  • Home adaptations, including stairlifts, handrails, or accessible bathroom modifications following serious injuries.
  • Domestic assistance with tasks such as cleaning, shopping, cooking, or childcare while you recover.

Our solicitors will help ensure all eligible financial losses are considered when valuing your compensation claim by reviewing evidence such as payslips, receipts, invoices, and travel costs, as well as assessing the wider financial impact your injuries have had on your ability to work and day-to-day life.

Get in touch with our advisory team today to learn more about what financial losses you could seek compensation for.

A man is in pain after falling down the stairs

The Process For Claiming After I Fell Down The Stairs

The process for claiming after you fell down the stairs typically involves seeking medical attention, gathering evidence, documenting your losses, and obtaining legal advice to support your compensation claim. Taking the right steps as early as possible can help strengthen falling down the stairs claims and make it easier to demonstrate how the accident has affected you. 

Seek Medical Attention

Your health should always come first after falling down the stairs; whether you suffered fractures, head injuries, back injuries or soft tissue damage. Medical treatment not only supports your recovery but also creates records of the injuries sustained, allowing our personal injury specialists to review treatment notes, scans, and medical evidence to better understand how the fall has affected your mobility, confidence using stairs, ability to work and day-to-day life.

Report The Accident

Reporting the incident to an employer, business owner, landlord or property manager can create an important record of what happened, particularly if loose handrails, poor lighting, damaged steps, spillages or worn stair coverings contributed to your fall. By reviewing accident reports, complaints, maintenance records and correspondence, our legal team can establish whether concerns about the staircase had previously been raised or ignored.

Gather Supporting Evidence

The evidence needed to support a claim can quickly disappear after a stair accident, especially if hazards are repaired or CCTV footage is deleted, which is why our experts can help assess photographs of the staircase, witness details, maintenance logs and video footage to understand how the fall occurred. This can help demonstrate whether the staircase was properly maintained and if reasonable safety measures were in place.

Keep Records Of Financial Losses

Falling down the stairs can have a lasting financial impact, particularly if your injuries prevent you from working, travelling independently, or managing everyday tasks without help. To understand the wider financial impact of your injuries, our team can review payslips, travel costs, treatment expenses, care costs and rehabilitation fees to help ensure eligible losses are properly considered when valuing your claim. 

Speak To Our Solicitors

Understanding whether you could make a falling down the stairs claim can feel overwhelming, particularly if responsibility for the staircase is unclear. Here at Advice, we can help assess the circumstances of your accident, review available evidence, arrange independent medical assessments where needed and explain what options may be available to you whilst handling the legal process of your behalf. 

Understand The Time Limits That May Apply

Falling down the stairs claims are usually subject to a legal time limit, meaning delays could affect your ability to pursue compensation. By reviewing the circumstances of your accident, our solicitors can explain how long you may have to begin your claim, whether any exceptions apply and help ensure that important deadlines are not missed.

Get in touch with us for more information about what steps you can take to prioritise your legal position. 

A specialist solicitor discusses how to make falling down the stairs claims

Claim For Injuries After Falling Down The Stairs With Advice

If you are considering making a claim after falling down the stairs, our solicitors have years of experience helping injured people seek compensation after accidents in workplaces, public places, rental properties, shops, hotels, and other settings. We understand the significant impact a stair accident can have on your health, finances, and daily life. That is why we provide a comprehensive service designed to support your recovery whilst pursuing the compensation you deserve.

Below, we explain why choosing our solicitors could benefit your claim and how our No Win No Fee service could help you seek compensation with confidence.

Why Choose Our Expert Solicitors To Claim After A Fall Down Stairs?

When you choose our expert solicitors, you benefit from a dedicated service tailored to the circumstances of your accident. We understand the challenges involved in proving why a staircase was unsafe, identifying who was responsible, and ensuring the full impact of your injuries is reflected in your compensation claim. Our solicitors manage the legal process on your behalf so that you can focus on your recovery.

If you choose to work with our solicitors, we can:

  • Investigate the circumstances of your stair accident to establish how the fall occurred and whether an employer, business, landlord, local authority, or another party may be liable for your injuries.
  • Obtain evidence relating to the staircase and surrounding area, including CCTV footage, photographs of defects or hazards, maintenance and inspection records, accident book entries, cleaning logs, and witness statements.
  • Secure medical evidence to document the full extent of injuries commonly sustained in stair falls, such as fractures, head and brain injuries, back and spinal injuries, ligament damage, soft tissue injuries, and psychological harm.
  • Arrange independent medical assessments and help you access rehabilitation, physiotherapy, specialist treatment, and other support needed during your recovery.
  • Calculate the full value of your falling down the stairs claim, including compensation for pain and suffering, loss of earnings, medical expenses, rehabilitation costs, travel expenses, care and assistance, and any other financial losses arising from the accident.
  • Manage all correspondence and negotiations with the defendant and their insurers, working to secure the maximum compensation possible while keeping you informed throughout the claims process

No Win No Fee Falling Down The Stairs Claims

At Advice, we believe everyone should have access to expert legal representation regardless of their financial circumstances. For this reason, our solicitors can offer their services on a No Win No Fee basis through a Conditional Fee Agreement.

This means there are no upfront solicitor’s fees to begin your claim and no ongoing fees whilst your case progresses. If your claim fails, you will not have to pay for the work completed by your solicitor.

If your claim succeeds, a percentage of your compensation will be deducted as a success fee. This percentage is agreed with you before the claim begins and is subject to a legal cap, ensuring that you retain the majority of your compensation.

Contact our advisors today for a free case assessment. We can explain whether you may have a valid claim and, if you decide to proceed, connect you with one of our experienced solicitors to begin the claims process.

Contact Advice

Get in touch with our advisory team here at Advice to take the first steps towards securing the compensation you deserve. You can reach us by:

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Thank you for reading our falling down the stairs claims guide today. 

Meet the Team

  • Gemma Shields Specialist in RTAC

    Chartered Legal Executive | Road Traffic Accident Claims Specialist

    Gemma Shields is a CILEx qualified legal professional with over a decade of experience in road traffic accident claims, including pedestrian, cyclist and motorcyclist cases. She provides clear, compassionate legal support to clients across England and Wales.

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