When Can I Claim For A Lift Accident At Work?

After suffering an injury in a lift, you may be wondering, ‘Can I claim for a lift accident at work?’ This guide will discuss the eligibility requirements your case must meet to be able to have a valid accident at work claim.

From this, we will then provide examples of different psychological and physical injuries you may suffer in a work lift accident. Additionally, we will explain the different heads of compensation you could be awarded following a successful personal injury claim.

When claiming compensation for your injuries, having sufficient evidence to support your case is crucial. Therefore, we will provide you with examples of different forms of evidence you could gather for your claim. We will end this guide by looking at how one of the personal injury solicitors on our panel could help you claim compensation and the benefits of being represented by one of them on a No Win No Fee basis.

If you have any specific questions you would like answered, or if you would like to discuss your lift accident injury claim, you can contact a member of our advisory team. They can offer you free advice regarding your potential claim. To connect with them today, you can:

  • Call 0161 696 9685
  • Contact us online to receive a callback.
  • Ask our advisors a question using the live chat pop-up.

A close up shot of a hand pressing the emergency button in a lift.

Browse Our Guide Sections

  1. Can I Claim For A Lift Accident At Work?
  2. How Could A Lift Injury At Work Occur?
  3. Potential Compensation When Claiming For A Lift Accident At Work
  4. What Evidence Could Lead To Lift Accident Compensation?
  5. Claim For A Lift Accident At Work On A No Win No Fee Basis
  6. More Resources About Claiming For A Work Injury In A Lift

Can I Claim For A Lift Accident At Work?

While you are at work and performing your work duties, your employer owes you a duty of care. This is set out under the Health and Safety at Work etc. Act 1974 and states that employers must take any and all reasonably practicable steps to help prevent or minimise the risk of their employees becoming injured. This could include:

  • Performing regular risk assessments.
  • Maintaining any workplace equipment or machinery.
  • Providing all employees with sufficient training on how to perform their working duties, such as manual handling training.

Additionally, the Lift Regulations 2016 establishes the comprehensive safety standards for elevators, lifts and related equipment. It was designed to protect the well-being of those who use or come into contact with lifts, as well as to safeguard property and the environment from potential hazards associated with lift operations.

If you have been injured in a work lift, you may be wondering, ‘Can I claim for a lift accident at work?’. To have a valid personal injury claim, the following criteria will need to be met:

  1. You were owed a duty of care at the date and time of the accident.
  2. This duty of care was breached.
  3. This breach caused you to suffer physical or psychological injuries.

However, it should be noted that your employer may not be responsible for the lifts within your building. This duty may be placed on the lift manufacturer or building owner. In these cases, you may need to make your claim against a different body.

Personal Injury Claim Time Limits

If you have a valid claim, you must also ensure that you begin legal proceedings within the standard time limit. This is set out under the Limitation Act 1980 as 3 years from the date of your accident.

Certain expectations apply to those lacking the mental capacity to manage their own legal proceedings and those who were under the age of 18 when injured.

To learn more about the certain exceptions that apply to lift compensation claims, you can contact a member of our advisory team. They can also provide you with a free eligibility check of your potential claim.

How Could A Lift Injury At Work Occur?

There are various ways that a lift accident could occur. Some examples could include:

  • You could suffer an ankle injury when tripping due to the lift not aligning with the floor properly.
  • Due to not being regularly maintained, the lift could malfunction and break down, causing you to become stuck inside it. This could then cause you to suffer from post-traumatic stress disorder (PTSD) or anxiety.
  • The lift door malfunctions and closes too soon, causing you to suffer a hand injury and crushed fingers.
  • The lift could suddenly drop, and this could cause you to suffer multiple injuries, such as a head injury and a leg injury.

These are only a few examples of potential accidents. If your accident is not listed here and you are wondering, ‘Can I claim for a lift accident at work?’, you can contact our advisors. They can assess the eligibility of your case and answer any additional questions you may have regarding the lift injury claims process.

A woman inside of an elevator looking distressed with her arms crossed against her chest.

Potential Compensation When Claiming For A Lift Accident At Work

A successful personal injury claim for a lift or escalator accident could result in you receiving up to two heads of loss as part of your compensation settlement.

The first head of loss is called general damages, and it is awarded in all successful personal injury claims. It provides you with compensation for the physical and psychological injury you have endured, including the pain and suffering it has caused you.

Those valuing this head of your claim can refer to any medical evidence that has been submitted as well as the Judicial College Guidelines (JCG). Within this document is a range of different injuries alongside compensation guidelines. We have included some of these compensation guidelines within the table below, aside from the first entry.

However, please note that how much compensation you may receive will depend on the specific factors of your case. Therefore, you should only refer to this table as a guide.

Compensation Guidelines

Type of InjuryHow Severe?NotesAward Bracket Guidelines
Multiple Severe Injuries and Special DamagesSevere Here the person will have suffered several severe injuries and the amount includes associated medical costs, loss of earnings and care provision.Up to £200,000+
Psychological Harm(a) Severe Here, the injured person will suffer marked problems coping with daily life and the prognosis will be extremely poor.£54,830 to £115,730
Hand(c) Total or Effective Loss of One HandCases where a hand suffered serious crush injuries and needed surgical amputation to all fingers and most of the palm.£96,160 to £109,650
Hand(f) Severe Fracture to FingersCases that might lead to partial amputation and leave deformity, impaired grip and lowered mechanical function.Up to £36,740
Post-Traumatic Stress Disorder (PTS)(a) SeverePermanent issues with stop the person from being able to function as they did before the trauma occurred.£23,150 to £59,860
Head(d) Less SevereA good recovery will have been made, but there may still be some persisting issues relating to memory and concertration.£15,320 to £43,060
Bladder(a) Almost complete recoveryDespite an almost complete recovery taking place, the person will still suffer with long-term interference with natural function.£23,410 to £31,310
Ankle(c) ModerateFractures and ligament tears that create difficulty walking on ground that is uneven, navigating stairs or standing and walking for long periods. Risk of osteoarthritis increased.£13,740 to £26,590
Foot(f) ModerateCases of metatarsal fractures that are displaced and cause a continuation of symptoms and a permanent deformity.£13,740 to £24,990

Special Damages In Lift Accident Claims

The second head of loss you may receive as part of your compensation is called special damages. The financial harm your injury has caused you to experience is compensated under this head of loss.

To be able to claim for these losses as part of your lift accident claim, you will need to present evidence of them. This could include, but is not limited to:

  • Payslips that show a loss of earnings due to you needing to take time off work to recover from your injuries.
  • Invoices for any care costs if you required at-home care.
  • Receipts for any prescription fees.
  • Train or bus tickets to essential appointments, such as medical appointments.

To discuss your potential compensation claim, you can contact a member of our advisory team. They could also provide you with a free valuation for your case.

A close up of a hand pressing a 'call elevator' button.

What Evidence Could Lead To Lift Accident Compensation?

Having sufficient evidence to support your case is crucial when making a personal injury claim. Some examples of evidence that could be used in lift accident claims include:

  • The contact information of eyewitnesses to your accident. A legal professional could approach them at a later date for a statement.
  • Copies of medical records that detail the injuries you suffered and the treatment they have needed and will need going forward.
  • Any available CCTV footage that captured your accident.
  • Injury photos that show your visible injuries.

As part of their services, a personal injury solicitor on our panel could help you with gathering evidence to support your claim. To check whether you may be eligible to work with one of them, you can contact our team of advisors.

Claim For A Lift Accident At Work On A No Win No Fee Basis

You may also be wondering, ‘Can I claim for a lift accident at work on a No Win No Fee basis?’. Provided that you have a valid case, a No Win No Fee solicitor on our panel could help you through the claiming process.

By offering to represent you under a specific form of No Win No Fee agreement known as a Conditional Fee Agreement (CFA), you will not be required to pay them anything upfront for them to begin working on your case. You also will not need to pay them for their services while the claim is underway or if it ends unsuccessfully.

However, you will be required to pay them a success fee if you are successfully awarded compensation. This fee will be taken directly from your compensation as a small percentage. There is a legal limit that caps the maximum percentage that this success fee can be.

A client asking a solicitor 'Can I claim for a lift accident at work on a No Win No Fee basis?'.

Contact Our Team Today

If you have suffered a psychological or physical injury and are wondering, ‘Can I claim for a lift accident at work?’, you can contact one of our advisors. They can assess the eligibility of your case, offer you free advice and answer any questions you may have about the claiming process. Additionally, they could also put you in contact with a No Win No Fee solicitor on our panel if it seems like you have a strong case.

To connect with our team today, you can:

More Resources About Claiming For A Work Injury In A Lift

Additional accident at work claims guides by us:

Further external resources:

Thank you for reading this guide. If you are still wondering, Can I claim for a lift accident at work?’, you can contact one of our advisors.