I Was Attacked As A Lone Worker, How Do I Make A Claim?

Were you attacked as a lone worker due to employer negligence? Do you want to pursue a claim? This article will explain the next steps you could take after your attack, how your employer should manage the risks of working alone, and the steps they can take to keep you safe. It will also explore how many lone workers deal with the threat of violence as well as how our panel of professional solicitors could help your claim.

attacked lone worker

A guide on claiming if you’re attacked lone worker

As a lone worker, you expect to perform your job in relative safety. However, you may be vulnerable to accidents and other incidents whilst working. An attack can be traumatic, potentially causing you physical harm as well as mental distress and perhaps affecting your ability to work and future employability.

If you suffered an attack due to employer negligence and wish to pursue a personal injury claim, our advisors are here to help. They can provide free and relevant legal guidance 24/7, and can determine the validity of your claim. If you have a case, they may even put you in touch with our panel of personal injury solicitors. Contact our advisors today by:

Select A Section

  1. I Was Attacked As A Lone Worker, What Do I Need To Know?
  2. How Your Employer Should Manage The Risk Of Working Alone
  3. Steps To Keep Lone Workers Safe
  4. How Many People Are Attacked As A Lone Worker?
  5. I Was Attacked As A Lone Worker, How Do I Make A Claim?
  6. Get Help With Workplace Violence Claims

I Was Attacked As A Lone Worker, What Do I Need To Know?

As part of your attacked as a lone worker claim, there are some things you may need to know. A lone worker is an individual that works by themselves without a supervisor.

Whether working alone or with others, your employer owes you a duty of care. A duty of care refers to the responsibility your employer has to ensure they protect your safety and wellbeing at work. This guide will explore how an employer’s negligence may cause direct injury. 

The Health and Safety at Work etc. Act 1974 (HASAWA) is a piece of legislation that outlines the responsible steps an employer should take as part of their duty of care to ensure they keep their employees reasonably safe when working.

However, it is important to understand that if employer negligence did not cause the attack then you might be able to make a CICA claim through the Criminal Injury Compensation Authority (CICA). You could make a claim this way if the attacker doesn’t have the funds to compensate you and can be identified. 

How Your Employer Should Manage The Risk Of Working Alone

The Health and Safety Executive (HSE) published resources for employers on how to tackle violence in the workplace, and especially how to support lone workers. Working alone does not necessarily mean you are at a higher risk of violence, it means that you could be more vulnerable when it comes to an assault at work

HSE defines violence as a scenario whereby a person is assaulted, threatened, or abused whilst in the workplace, whether physically and/or verbally. In lone worker cases, employers should implement certain measures to ensure that there is a support system for lone workers who have experienced an attack in the workplace. 

Employees And Workplaces At Higher Risk Of Violence

The HSE lists a few of the crucial workplace violence risks and those more at risk, including:

  • Early or late working hours
  • Lone workers such as security staff who enforce the rules of the space
  • People affected by substances such as alcohol or drugs
  • Handling and carrying money or expensive equipment

Contact our advisors today for information if you were attacked as a lone worker and have a valid claim. 

Steps To Keep Lone Workers Safe

An employer may not be able to completely eliminate threats of violence; however, they have a responsibility to deter it from happening and prevent it as much as possible. As previously mentioned, the HASAWA outlines the steps an employer can take as part of their duty of care. One step involves:

  • Providing sufficient training and supervision – All employers should provide free and relevant training to their employees so they can perform their jobs in adequate safety. Training can help workers to recognise unsafe situations and use conflict resolution tactics to remove themselves from the situation and report it to an authority who can rectify it.

If an employer provides inadequate training for their staff in regards to violence at work, this could prevent them from knowing how to safely deal with a dangerous situation. Deescalation and conflict resolution are two skills that can help make sure that employees stay safe in the work environment.

If you believe employer negligence led to your assault, then get in touch with our advisors and they can provide advice for your case.

How Many People Are Attacked As A Lone Worker?

The HSE documented in their violence at work statistics, 2019/20, that there were 688,000 incidents reported in the Crime Survey for England Wales (CSEW). There were 299,000 assaults and 389,000 threats reported. Out of the reported incidents, 38% of adults stated that it resulted in their injury. 

I Was Attacked As A Lone Worker, How Do I Make A Claim?

If your personal injury claim succeeds, you may receive two sorts of compensation. 

The 16th edition of the Judicial College Guidelines (JCG) 2022 produced potential compensation bracket amounts for general damages. General damages is compensation for the pain suffered due to your injury. The amount you receive for special damages depends on the injuries you have suffered and the level of seriousness. The below table shows possible compensation amounts:

Injury Compensation Notes
Fractures of cheekbones (d) (i) £10,200 to £15,780 Where the severe fractures require surgery with persisting consequences such as paresthesia in the lips or cheeks or some sort of disfigurement.
Severe psychiatric general damage (a) £54,830 to £115,730 Severe mental problems when coping with life, work, education, employment, and relationships. The award depends on the level of treatment, if medical help was sought, vulnerabilities, treatment, and prognosis.
Moderately severe psychiatric general damage (b) £19,070 to £54,830 Considerable problems with the same factors as mentioned above, but the prognosis may be slightly better. Work-related stress cases causing disabilities preventing workability can fall into this bracket too.
Less severe brain or head injury (d) £15,320 to £43,060 Where there has been a good recovery and will be able to return to normalcy. The injured person’s faculties may be restored, but there may be lasting problems with concentration, memory, and moods possibly interfering with lifestyle, leisure, and future employability.
Minor brain or head injury (e) £2,210 to £12,770 There is minimal brain damage. The level of the award considers the severity of the initial injury, recovery period, continuing symptoms, and headaches.
Fracture of clavicle (e) £5,150 to £12,240 The extent of the injury, disabilities, symptoms, and union displacement affect the level of the award.
Less severe other arm injuries (c) £19,200 to £39,170 Where there have been substantial disabilities, however, the injured person has recovered considerably.
Wrist injury (d) £6,080 to £10,350 Largely complete recovery from a fracture or soft tissue injury over 12 months with minor symptoms.
Wrist injury (f) £3,530 to £4,740 Simple undisplaced, or displaced fractures, and injuries to the soft tissue needing a plaster for weeks and recovery for over a year.
Severe dislocation or soft tissue injury of the thumb (v) £6,340 to £7,780 May involve permanent, but minor function loss.

You may also receive special damages as part of your compensation. Special damages refer to the financial losses that are associated with your injury, including:

  • Loss of earnings and future income
  • Domestic costs i.e. gardening and cooking
  • Child care costs
  • Medical services sought outside the NHS
  • Travel expenses between medical appointments

Contact our advisors today about your potential assault claim, and they can advise you on potential compensation amounts.

Get Help With Workplace Violence Claims

If you intend to pursue your personal injury claim, you can speak with our advisors for free, relevant legal advice and to understand the full scope of your case. If they find you have solid grounds for a claim, they may connect you with our panel of professional solicitors.

Our panel of solicitors is a good choice for those looking for affordable legal representation. They operate under a specific No Win No Fee arrangement called a Conditional Fee Agreement (CFA). A CFA lawyer can be very beneficial as there are no hiring costs and you do not pay any of the lawyer’s fee if your claim ultimately fails.

How a CFA lawyer is paid is via their success fee, which is a small nominal part of your compensation that they take to cover their legal costs if your claim succeeds.

If you would like to use our panel of expert lawyers, connect with our advisors today by:

Claims Related To Being Attacked As Lone Worker

We have other informative articles for you:

Assault Claims Guide – How Much Compensation Will I Get For An Assault Claim?

Making A CICA Claim With A Criminal Record

Personal Injury Claims Calculator – Calculate The Compensation Amounts You Could Receive

Or we have collected some useful external links too:

NHS – When to visit an urgent care centre

Statutory Sick Pay

Mind – Mental health charity

Contact our advisors today for free and relevant legal advice if you were attacked as a lone worker.

Page by KN 

Published by HE