Can I Claim For Faulty Automatic Door Injuries?

If you’ve been in an accident where an automatic door system malfunctioned, you might have suffered a range of faulty automatic door injuries. When something goes wrong with an automatic sliding door or automatic swing door, it could cause injuries from facial fractures to a traumatic brain injury. But whose fault could such an accident be? And could you claim compensation for your injuries?

Making a faulty automatic door injury claim guide

Making a faulty automatic door injury claim guide

We have created this guide to explain whose duty of care it is to ensure such doors are safe for you to use. In the sections below, we describe what type of faulty automatic door injuries you could sustain, as well as who could be liable for your injuries. Further to this, we explain how lawyers and courts calculate compensation amounts. We also offer some insight into how you could begin a claim for compensation for the pain and suffering caused by an automatic door related injury. If you’d like to obtain free legal advice regarding an automatic door accident, whether it happened in an accident at work or in a supermarket accident, we could provide this to you. All you need to do is call us on 0161 696 9685.

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A Guide To Claims For Faulty Automatic Door Injuries

Many of us use automatic doors daily without a second thought about what could happen if they malfunction. But if you’ve suffered faulty automatic door injuries, whether, in an office workplace accident, or an accident in a pub or bar, you’ll know only too well the pain and suffering they could cause.

An automatic door system has several moving parts and the doors themselves can be quite heavy. If they malfunction, depending on whether you get trapped in them, or they close on you, you could be left with a variety of injuries. These could range from a fractured spine injury, to broken bones and head injuries. If someone has failed in their duty of care towards you to ensure the door’s safety, you could hold them liable for your injuries. This guide aims to explain everything you may need to know to make a personal injury claim for compensation.

Calculate Compensation For Faulty Automatic Door Injuries

If you want to calculate compensation for your faulty automatic door injuries, you might assume that a personal injury claims calculator would be a good tool to use. However, these tools don’t take into account the specific facts and evidence surrounding your case. Therefore, they would only be able to give you an extremely rough estimate on compensation payouts for your injuries. An independent medical assessment as part of your case could help determine the value of an injury. They could look at the resulting report against a publication called the Judicial College Guidelines (JCG) to hone in on an appropriate value for your claim.

To give you some idea of what compensation amounts could be appropriate for such injuries, we’ve taken some figures from the JCG. We hope this gives you a rough idea of how much these injuries could bring you.

Injury type/locationCompensation Guideline BracketNotes
Moderate brain damage (iii)£40,410 to £85,150This could include cases where the injured party’s memory and concentration are impacted. Their ability to work could be reduced, there could be a small risk of developing epilepsy. Their dependence on other people would be really limited.
Less severe brain damage (d)£14,380 to £40,410The injured party would have the ability to work and enjoy a normal social life. However, there could be some ongoing issues with concentration or memory which could interfere with work or leisure activities.
Minor head/brain injury£2,070 to £11,980Minimal damage to the brain, if any. The award could be affected by the presence of headaches and extent of symptoms that are ongoing. The period taken to recover and the severity of the initial injury could also impact the award.
Great toe amputationAround £29,380-
Serious toe injuries£9,010 to £12,900Leading to some permanent disability, the injuries in this bracket could include serious great toe injuries and crush injuries or fractures to 2 or more toes.
Frontal facial bone fractures£22,350 to £34,480Le fort fractures
Facial bone fractures£13,970 to £22,470Multiple fractures leading to permanent deformity.
Fractures of the nose or nasal complex£9,990 to £21,700Multiple or serious fractures leading to surgery on more than one occasion or those that lead to permanent airway damage/facial deformity/nerve or tear duct damage.
Serious hand injuries£27,220 to £58,100Where the use of the hand is reduced to around 50% of normal function. Several fingers may have been amputated and reattached for example.

If we have not included your faulty automatic door injuries in the table above, please call us. We would be able to offer further insight on other injuries over the phone.

Types Of Damages Awarded

The table in the section above gives you some idea of the compensation amounts that could be appropriate for your suffering and pain. However, there are other damages that could be awarded within compensation payouts. When looking to calculate compensation amounts for faulty automatic door injuries, there are different damages that courts and lawyers could consider.

General Damages For Faulty Automatic Door Injuries

As we have illustrated above, you could receive general damages for the loss of amenity, pain and suffering of your injuries.

Special Damages For Faulty Automatic Door Injuries

In addition to receiving compensation for your injuries and the suffering you have borne because of them, you could also include financial expenses you suffer due to your injuries. These could include:

Care Costs

If you suffered a traumatic brain injury, a fractured spine or other severe injuries, you may not be able to look after yourself and you might need care. You could claim for care costs within your personal injury claim.

Medical Expenses

Should you incur expenses relating to medical care, whether it involves prescription costs, counselling fees or other treatments, you could include these costs too.

Loss Of Income

If you need to stay off work to recover from injuries such as dislocated discs, broken bones etc, you could lose some of your usual income. A claim for loss of income could bring you compensation for the pay you’ve lost out on.

Travel Costs

Have you paid train fares to get to the hospital, or had to pay for a taxi to meet with your personal injury lawyer? If so, you could include such travel costs within your claim.

We should mention that in order to claim for financial expenses caused by a faulty automatic door, you would need to provide evidence. It could be a wise idea to keep documents like payslips, bank statements and bills somewhere safe. That way, you could provide evidence to your personal injury solicitor to include such expenses within your claim.

What Are Faulty Automatic Door Injuries?

Faulty automatic door injuries are injuries a person receives when an automatic door system fails in some way. If you suffer injuries due to a malfunction of an automatic swing door or automatic sliding door, could you be eligible to claim compensation? You would need to prove that someone had a duty of care towards you and they failed to make the door safe for you to use, causing injury.

If you or a loved one has sustained faulty automatic door injuries, you would need to establish who had a duty of care towards your safety, and whose responsibility it was to look after automatic door safety. This could be an employer, a business such as a shop, hotel, gym or the local council, for example. If the door was poorly maintained, for example, or the person with duty of care had not restricted your access through the door when they knew it needed fixing, they could be held liable for your injuries.

Types Of Injuries Caused By Faulty Automatic Doors

There are lots of moving parts in an automatic door system. Whether it is an automatic swing door or an automatic sliding door you’ve been injured by, an automatic door accident could happen if any one of these moving parts malfunctioned.

Types Of Automatic Door Accidents That Could Cause Injury

An injury could be suffered in several different ways in an automatic door accident. For example, you could:

  • Become trapped in a door when it closes on you
  • Be hit by a door that closes while you are passing through it

Automatic doors are heavy and therefore could cause extensive injuries to lots of body parts. These could include your head and neck, your limbs and your extremities. Along with the physical injuries such an accident could cause, you might also be traumatised by the accident. If you have been, you could also have a case for mental trauma. If you’ve suffered faulty automatic door injuries, whether physical or mental, you could obtain free legal advice by getting in touch with our team.

Traumatic Injuries To The Head Or Brain

The mechanism in an automatic door system is quite heavy, like some automatic doors. If an automatic door closes on your head, it could cause a range of head and even brain injuries. While some head injuries could leave you with a concussion, scarring and bruising, others could be far more serious. You could experience such a serious injury that it injures your brain. This could leave you not only with short-term injuries, but longer-term issues with concentration and memory, for example.

In very serious cases, a traumatic brain injury could leave you unable to look after yourself. You may need care at home and may be unable to work again or enjoy a social life. Whether this has happened to you, or you’re looking into claiming for someone else, we could help. Not only could we offer free legal advice for claiming for a brain injury, but we could also connect you with a personal injury lawyer that could take your claim forward.

Spinal Cord And Serious Back Injuries

You may not automatically think of serious back injuries or a fractured spine as being associated with automatic door accidents, but if the door closes on your back, or hits you in the back, you could suffer such injuries. As with traumatic brain injuries and head injuries, serious back injuries such as dislocated discs and spinal cord injuries could have a long-term effect on your life.

Depending on how severe the injuries were, and what your long-term prognosis was, such injuries could leave you in constant pain. You may not be able to enjoy sporting activities that you took part in before the accident. Such injuries could affect your ability to work. While compensation claims could not take away the effects of your faulty automatic door injuries, they could help you move forward after such an incident. They could also compensate you for future loss of income if you are unable to return to work.

Amputation And The Loss Of A Limb

When we pass through an automatic door system, our arms and legs are often the first things to pass through. Unfortunately, this could mean that we suffer serious limb injuries if a faulty automatic door crushes them. Compression/crush injuries could be quite complex, and in serious cases, doctors might not be able to save a limb if it is too badly damaged. Or, if the automatic door accident happens with extreme force, a person could suffer a traumatic amputation at the time of the accident.

A loss of a limb can be traumatic not only physically but mentally. A person who suffers such faulty automatic door injuries could be eligible to claim compensation that could help them get the most appropriate treatment, prosthesis, and therapy to help after such an injury. It could also compensate them for the mental trauma such injuries could cause.

Injuries To The Hands And Fingers

Injuries to the hands and fingers could also occur if an automatic door safety system fails. If fingers or hands become trapped or crushed in a door, this could lead to tendon damage, broken bones and crush injuries. While some of these injuries may be relatively minor and could heal well after treatment, others may require surgery to correct. Despite surgery, there could be ongoing problems with grip impairment, pain and nerve damage being just a few examples. If you have suffered injuries to your hands and fingers due to an automatic door system failure, why not call us for free legal advice? We could assess your case to see if you could claim.

Injuries To The Feet And Toes

As with our hands and fingers, feet and toes could also be caught, crushed or broken in an automatic door accident. While you might assume that this could just include a few broken toes or a minor fracture, the forces and weights within an automatic door system could lead to a snapped tendon, severe ligament damage, or even a traumatic or surgical amputation. If you have experienced a foot injury or toe injury due to someone’s lack of care when installing or maintaining an automatic door system why not contact us. We could offer free legal advice as to what action you could take to claim compensation.

Facial And Nose Injuries

Faulty automatic door injuries could also include facial and nasal complex injuries. This could include a broken nose, cheekbone injury, or orbital socket fracture to name but a few examples. Not only could such injuries cause physical pain, but any resulting deformities or scarring could also lead the victim of such an injury with significant mental trauma. Whether you have suffered a facial or nose injury that has required surgery or has left you with breathing issues or scarring, compensation could help you move forward after such an accident. It could also help you get the medical care that could give you the best chance of recovery.

Safe Operating Of Automatic Doors

If you are the owner of industrial or commercial premises, you should ensure that automatic doors and gates are safe. Regular inspections of automatic doors and gates are really important. In terms of those installed in workplaces, the Workplace (Health, Safety and Welfare) Regulations 1992 sets out the requirements for inspection and maintenance.

Who Is Liable For An Automatic Door Accident?

Whether you run a shop, bar, restaurant or hotel, or even an office building, there are certain safety concerns that you should be aware of when it comes to automatic doors. According to the HSE, managing agents, owners, occupiers and landlords of commercial and some residential premises have an ongoing responsibility for the safety of the users of automatic doors. In addition to this, those working on powered doors and gates have responsibility for the work they carry out.

Under the Occupiers’ Liability Act 1957, the owner/occupier of a building has a responsibility to ensure their premises are safe for people to use. The Occupiers’ Liability Act 1984 even extends this duty of care towards trespassers. Should someone fail in their duty of care to keep their premises safe, someone injured as a result could hold them liable for their injuries.

Liability Under The Supply Of Machinery (Safety) Regulation 2008

The requirement of the Machinery Directive (EU) or the Supply of Machinery Safety Regulations (UK) is that powered automatic doors for workplaces should be safely designed, manufactured, installed and maintained. If these requirements are not met, this could lead to an accident. It could also lead to an injured party being able to claim compensation for injuries they sustain as a result.

How To Start A Personal Injury Claim

If you intend to make a personal injury claim for faulty automatic door injuries, there are various actions you could take.

  1. Get medical attention – this is essential so you could receive the appropriate advice and treatment. It could also serve as a record of the incident and your injuries.
  2. Take photographs – you could photograph the scene of the incident, and the injuries you sustain.
  3. Get witness details – this could help your case, as they could provide a witness statement
  4. Obtain free legal advice – we could help with this. We’d be happy to assess your eligibility to claim. We could even connect you with a personal injury lawyer to help you claim on a No Win No Fee basis.

No Win No Fee Claims For Faulty Automatic Door Injuries

Would you like assistance from a personal injury solicitor when you make your personal injury claim? If so, you might be pleased to find that you could obtain legal help under No Win No Fee terms.

How Do No Win No Fee Claims For Faulty Automatic Door Injuries Work?

No Win No Fee mean you only pay your solicitor once your compensation comes through. You would not pay them upfront. They would send you a Conditional Fee Agreement to sign. This gives details of the success fee they’d expect you to pay from your payout. It is a small, capped amount, usually calculated as a percentage of your payout.

When you sign and return the agreement, they would be able to begin your case for you. They could negotiate a payout directly with the liable party/their insurers, or if necessary, help you take the liable party to court. Once your payout comes through, your solicitor deducts the success fee and you’ll benefit from the rest of your payout. Should your claim fail, and your solicitor doesn’t get you a payout, you wouldn’t pay the success fee.

Contact Us

Here at, we could provide you with free advice. In addition, we could also connect you with a No Win No Fee solicitor. Why not get in touch with us today to discuss your case. You can reach us by:

Related Guides And Services

Powered Gate Safety – The HSE has produced guidance on powered gate safety, which you can find here.

The Health And Safety At Work etc Act – If you’ve been injured in a workplace accident you might be interested in reading what your employer’s responsibilities are.

I Had A Pre-Existing Condition – If your faulty automatic door injuries exacerbated an existing injury, you might find this guide useful.

Claiming Against Your Employer – Our detailed employee injury claim guide could be useful to you if you suffer injuries in a workplace accident.

Claiming For Loss Of Earnings – You can find out how to claim for loss of income in this guide.

FAQs On Claims For Faulty Automatic Door Injuries

How Do I Claim If A Child Has Been Injured?

You could claim on behalf of a child if they suffer injuries in such an accident. You’d need to act as their litigation friend. You could have up until the child’s 18th birthday to claim.

What Happens To Compensation Awarded To Children?

Compensation awarded to children is usually kept in trust. If a child needs to access such funds, their representative would usually have to apply to the court.

Who Could I Make A Claim Against?

You could hold anyone who has a duty of care towards your safety liable for injuries caused by their breach of duty of care. This could include an employer or the local council. It could also include owners of premises such as gyms, hotels, and shops, to name just a few examples. If you’d like free legal advice on who you could hold liable for your automatic door injuries, please get in touch.

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Published by AL.