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Last Updated On 4th February 2026. If you’ve been involved in a door accident in a public place, this can cause immediate physical pain, crush injuries, broken bones and even lacerations. Beyond physical symptoms, you could also experience flashbacks of the incident, nightmares, and an increased fear of similar environments. If the incident was caused by a third party’s negligence, this can add another layer of frustration to an already upsetting situation. Whether you’ve suffered a door injury due to a malfunction, improper door installation, or poor maintenance, our team is here to help you achieve a sense of justice.
At Advice, our team is here to help you through this challenging time. As part of our free services, you could receive an initial consultation to assess the strengths and weaknesses of your case. Following this, you could be connected with one of our specialist personal injury solicitors. Operating on a No Win No Fee basis, our solicitors can help you through the door injury claims process from start to finish.
To start your claim for door injury compensation, please feel free to get in touch with our helpful advisors:
- Call us on 0161 509 2856
- Contact us online by completing our form
- Use our free live chat feature
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Select A Section
- When Could You Claim For A Door Injury In A Public Place?
- Causes Of Door Injuries
- How To Prove Liability For A Door Injury In A Public Place
- Estimating Door Injury Claim Payouts
- Get Advice On No Win No Fee Solicitors
- Learn More About Claims For Accidents In Public Places
When Could You Claim For A Door Injury In A Public Place?
You could claim for a door injury in a public place if you can demonstrate that your injuries resulted from a third party’s negligence. In doing this, you will need to satisfy the following eligibility requirements:
- You Were Owed A Duty Of Care
Another person, business, or organisation must have owed you a legal duty of care. This essentially means that they were responsible for taking reasonable steps and measures to protect your health and safety in the situation where the injury occurred.
- That Duty Of Care Was Breached By A Third Party
You must be able to prove that the duty of care was breached by a third party. A breach may occur when the party that’s responsible fails to act as a reasonable person or organisation would have done. Examples of this may include failures to perform repairs and risk assessments to prevent accidents.
- You Suffered An Injury Or Illness
You must have suffered a physical injury, psychological injury, or an illness due to the breach. This can range from minor injuries to more serious or long-term conditions, such as sprains, fractures and crush injuries.
To receive an eligibility assessment from one of our friendly advisors, please contact Advice today.
Causes Of Door Injuries
There are various ways you could suffer a door injury. However, to be eligible to make a claim, you need to prove that your injury was caused by an occupier breaching their duty of care.
Some examples of how door injuries could occur due to negligence include:
- An occupier fails to maintain a lift in a shopping centre regularly. This results in the lift malfunctioning and closing too early as it doesn’t detect an obstacle in the way, causing your hand to get trapped in the door. You could then suffer from finger fractures.
- Your fingers were crushed in a door at your local leisure centre due to faulty anti-slam mechanisms.
- An automatic door in a supermarket closes on you due to improper safety checks and regulations. Faulty automatic doors could result in various injuries, such as breaks, fractures, or ligament damage.
- A tripping hazard is left by a door, such as a box or a doormat that is damaged and hasn’t been replaced or moved.
Remember, not all accidents in a public place could result in a claim. Sometimes people are injured in accidents that no one is at fault for, and in these cases, a claim cannot be made. To make a personal injury claim, you must prove negligence occurred.
Do not hesitate to contact our advisors if you have any questions about starting a personal injury claim. They could also inform you of the time limit for starting a personal injury claim.
How To Prove Liability For A Door Injury In A Public Place
To be able to make a claim, you will need to prove that someone else was liable for your door injury. Providing sufficient evidence could help with proving liability and help support your chances of a successful claim. Some evidence that could help support your claim could include:
- CCTV footage or any videos of the accident.
- Eyewitness contact details (for a statement to be collected from them later).
- Any photographs of your injury – e.g. a photo of your crushed finger.
- A copy of your medical records confirming your injury and the treatment received for it.
Contact our advisors today to receive free legal advice regarding your particular claim. Additionally, they may be able to connect you with one of our solicitors who could assist you in gathering evidence.
Estimating Door Injury Claim Payouts
If your door injury claim is a success, you will be awarded general damages compensation as part of your settlement. Under this head of loss, you will be compensated for any physical and mental pain and suffering you endured.
When calculating general damages, a solicitor will use your medical evidence along with a copy of the Judicial College Guidelines (JCG). This publication is commonly used among legal professionals as it contains compensation guidelines for many different injuries.
All entries in the table below, apart from the first figure, have been taken from the JCG. Please be aware that the figures are merely guidelines, and do not guarantee how much compensation you could receive.
| Injury | Notes | Compensation Guidelines |
|---|---|---|
| Multiple severe injuries with financial lossses | More than one serious injury with special damages such as medical expenses, care costs and lost earnings | Up to £250,000+ |
| Total or Effective Loss of One Hand | The hand was amputated after being crushed. | £117,360 to £133,810 |
| Severe Finger Fractures | These could lead to amputations that are partial that cause a deformity, impaired grip and other issues. | Up to £44,840 |
| Serious Thumb Injuries | Injuries could include nerve damage, amputation of the tip, or fractures that require the insertion of wires. | £23,920 to £42,720 |
| Less Serious Hand Injuries | The function of the hand is significantly impaired due to a serious crush injury, regardless of whether treatment has been undertaken. | £17,640 to £35,390 |
| Serious Injury to Ring or Middle Fingers | Injuries could include a serious injury to the tendons or fractures that result in a permanent loss of grip, a deformity, and stiffness. | £12,590 to £19,940 |
| Fracture of Index Finger | The fracture may have mended quickly. However, there will be pain on heavy use, impaired grip, and osteoarthritis is likely due. | £11,120 to £14,930 |
| Serious Little Finger Injuries | The finger will require surgery and time in plaster due to a fracture. | In the region of £7,320 |
| Minor Hand, Finger, and Thumb Injuries | A fracture takes 6 months to heal. | Up to £5,800 |
Examples Of Special Damages
If your door injury claim is successful, you could also be awarded with special damages for your financial losses. In all, special damages will compensate you for any monetary losses you experienced due to your door injuries.
As such, special damages could include the following:
- Loss of earnings, including a current or future loss of income, loss of workplace benefits, bonuses and overtime pay.
- Medical expenses, encompassing prescriptions for painkillers, bandage costs and private medical consultations.
- Travel expenses, such as public transport and fuel costs from travelling to and from medical appointments to treat your door injuries.
- Care expenses, including the cost of professional help with cleaning, nursing, dressing and cooking if your door injuries left you unable to do so.
Special damages must also be supported with evidence; this can include the following:
- Invoices
- Receipts
- Payslips
- Bank statements
To learn more about claiming special damages, please get in touch with one of our helpful advisors.
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Get Advice On No Win No Fee Solicitors
You can contact our advisors if you have suffered a door injury and are unsure whether you could be entitled to compensation. If they believe you may be, they could connect you with a knowledgeable solicitor from Advice who could help you with your specific claim. Additionally, they may offer you a Conditional Fee Agreement (a type of No Win No Fee agreement).
There are various benefits to working with our No Win No Fee solicitors, such as:
- You aren’t expected to pay any upfront service fees to your solicitor.
- If the claim is successful, a percentage of your compensation award will be paid to your solicitor. This is called a success fee. The amount your solicitor can take is capped by law.
- Alternatively, you will not have to pay your solicitor for their services if the claim is not successful.
Contact our advisors if you have any more questions about making a personal injury claim.
Talk To Our Team
If you have any additional questions about starting a claim for a door injury, you can contact our advisors. Our team is here to help you 24 hours a day, 7 days a week. They could offer you free legal advice regarding your potential claim and advise you on whether you may be eligible to make a door injury claim. If they believe you could, they may connect you with one of our solicitors.
To speak with an advisor:
- Call 0161 509 2856
- Contact us online.
- Or use the chat box below
Learn More About Claims For Accidents In Public Places
Additional information:
- The Royal Society for the Prevention of Accidents (RoSPA) – Our vision and mission.
- UK Gov. – Statutory Sick Pay (SSP).
- NHS – Health A to Z.
Contact our advisors today to see whether you could make a personal injury claim for a door injury.
