Taxi And Minicab Accident – How To Claim Compensation

There are a number of reasons as to how an accident may occur when in a taxi that then could result in a taxi and minicab accident claim being made. It may be that the driver made a mistake or was careless, or it could be that the car was faulty, or possibly that another driver or third party did something to cause an accident leaving you with an injury. As long as your injury was caused by someone else’s actions, you can make a personal injury claim for compensation.

In order to make a successful taxi accident claim, you need to be able to determine and prove who was at fault. Proving liability can often be quite complicated and so it is a great help to consult with an experienced legal team that can give sound advice on the best course of action to take. work with specialist personal injury solicitors and can offer you free help and guidance, and also direct you to an experienced solicitor should you need more in-depth legal advice or representation.  Please contact us on 0161 696 9685 for help with your taxi accident claim.

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A guide to taxi and minicab accident claims

Taxi accident compensation claims guide

Taxi accident compensation claims guide

Suffering an injury can often result in normal daily tasks being interrupted and sometimes quality of life being affected too depending on the circumstances. In the majority of cases where someone has been injured, fortunately, it is generally fairly minor and the victim doesn’t suffer too much interference in their lives and after a day or two is back to normal routine. However, for some, if their injury is more severe, their whole life style can be affected from being able to undertake normal daily tasks such as washing, dressing, cooking etc, being able to fulfil work duties or even actually go to work potentially affecting them financially, or being able to partake in their normal hobbies such as playing sports for example. If their injury was caused by someone else, they should definitely think seriously about claiming compensation. Although making a personal injury claim for compensation cannot change what has happened, it can give financial help and security whilst they concentrate on recovering, and also will give some sense of justice being served for their pain and suffering.

This guide serves to provide lots of helpful information regarding making a minicab accident claim such as how to prove liability, what are the circumstances in which making a claim is possible, what you can include in your claim, how much compensation you might receive, how taxi accident claims work, what the personal injury claims time limit is, and much, much more. Use this guide as a reference to making your claim and feel free to contact for further help and guidance.

What is a taxi or minicab accident?

An accident maybe due to the fault of the driver not paying due care and attention whilst driving, there may be something wrong with the vehicle, or another driver may be at fault. Accidents may also occur due to problems with the road itself. Whatever the reason, if the accident was not your fault and you suffer an injury, you will have a valid reason to make a claim.

How much can I claim for a taxi or minicab accident?

Personal injury claims, even when circumstances are similar, are never the same and will vary in a number of different ways resulting in a difference in the final settlement award amount. Therefore, at this stage, it would be impossible to give an accurate figure of how much you could receive should you make a successful taxi accident claim. One of the most influential factors affecting the compensation amount to be paid out is the type and the severity of the injury sustained and the effect it has had on the claimant’s life and well-being. The other factors that make up the final award amount may include items such as expenses that have been incurred due to the injury, loss of wages and work benefits, childcare costs and so on.

As a guide, in the table below, we have listed a number of different injuries that may occur due to a taxi accident UK with their settlement amounts in accordance with the latest Judicial College Guidelines. With this you can get an idea of what could possibly be awarded depending on your individual circumstances if your claims case was to win.

Body parts affectedMost serious outcomeMaximum compensation
Head injuryBrain damageUp to £379,100
EyesTotal blindnessIn the region of £252,180
ChestSerious lung and heart damageUp to £140,870
LungsLung damage including asbestos related injuriesUp to £127,530
NeckParaplegia or quadriparesisIn the region of £139,210
BackSpinal cord damageUp to £151,070
ShoulderDamage to brachial plexusUp to £45,070
ArmsLoss of limbsUp to £281,520
ElbowsDisabling injuryUp to £51,460
WristLoss of functionUp to £56,180
HandLoss of functionUp to £189,110
FingersLoss of fingers or loss of functionUp to £34,480
LegsLoss of limbsUp to £264,650
KneeSerious injuryUp to £90,290
AnklesExtensive damageUp to £65,420
FeetComplete amputationUp to £189,110
ToesAmputationUp to £52,620

If you would like to discuss your injury and individual circumstances with a personal injury lawyer in more detail, contact us at and we will put you in touch with an experienced lawyer best suited to your needs.

How we calculate your taxi accident claim settlement

As mentioned above, the final settlement amount is made up of a number of different aspects and so here we look at these in more detail. Your award amount is generally made up of the following components:

  • General Damages – These relate to the physical and psychological aspects of your claim. In other words, this is where the type of injury and its severity is considered, how it has impacted your life and if there are any long term or permanent effects. Any psychological effects are also taken into account here.
  • Special Damages – These relate to the financial aspects of your claim and include the following:
  • Medical Expenses – Any medical costs that you incur as a consequence of your injury will be included. These may include counselling costs, private medical care costs, prescription fees and so on.
  • Travel Expenses – Any expenses incurred that relate to travel as a direct result of your injury need to be included. Travelling costs do not just cover the cost of fuel or public transport though, they also include costs of any vehicle adaptions you may have needed to make due to your injury, or the cost of a disability vehicle. As long as the costs were due to your injury, they can be included.
  • Care Claim – If you have needed carers or help around the home whilst you recover, these can be claimed for.
  • Child Care – If you have needed childcare due to being injured, you can claim for these costs.
  • Loss of Income / work benefits – Any loss of income now or in the future should be included. The award will be based on your current pay grade.

In order to include any claims for expenses, you must keep proof of expenses such as receipts or bank statements to prove you have paid out for these costs.

Taxi and minicab statistics

In 2017, in England, there were 356,300 vehicles registered for private hire and taxi driver licenses according to statistics by the Department of Transport. At the end of 2016 it was reported that 24,101 people suffered serious injuries in road traffic accidents.

If you have been involved in a taxi or minicab accident that wasn’t your fault, you may be entitled to compensation for your injury.

Common types of taxi and minicab accidents

There are numerous ways in which an accident resulting in injury may occur which may lead to a taxi accident claim being launched. regularly deal with personal injury claims involving taxi driver accident claims, taxi accident in London claims, taxi accident insurance claims as well as many other taxi accident claims, but find the most common to include the following circumstances found below.

Taxi passenger did not wear a seatbelt, can you still claim?

Although the passenger is at fault for illegally not wearing a seatbelt which ultimately has resulted in them becoming injured, the taxi driver may also be seen to be at fault if their own actions are what caused the accident in the first place. In incidents like this, the court will often view the case as being a shared liability case and the final compensation award may be reduced by as much as 25%.

Taxi or minicab skid accident claims

The Local Authority and Highways England have a legal obligation to ensure that the roads are safe and in fit repair for use. However, sometimes things happen that can’t always be foreseen such as icy or wet patches or spillages etc that could cause the road to be hazardous. As far as taxi passenger accident claims are concerned, the courts may decide on a shared liability between the taxi driver or company and the Local Authority and / or Highways England. In cases like this, due to each party involved trying to defend themselves, the taxi accident claim can drag on longer than normal.

Claims for taxi and minicab pedestrian accident claims

If a pedestrian gets hit by a taxi or minicab, they will be well within their rights to make a claim. If the accident was caused by the taxi driver, then the case will be fairly straight forward, however, if the accident was caused partly by the pedestrian themselves, for example if they walked out in front of the taxi without first checking or any warning, then things may be a little more complex as the courts may decide that it may be a case of shared liability. In extreme cases if the accident is fatal and the pedestrian dies, family members or next of kin may be entitled to make a claim for compensation.

Claims for hit and run accidents involving a taxi or minicab

Luckily hit and run accidents involving a taxi or minicab is very rare, but do occasionally happen. In these circumstances, the injured party can still make a compensation claim but it would go through the Motor Insurance Bureau which is a funded organisation that deals with compensation payouts in circumstances where the guilty party is unknown.

Taxi accident whiplash injuries

Whiplash is an injury caused by violent movement of the head forwards and backwards in quick succession resulting in severe straining and tearing of the tendons, ligaments and muscles in the neck. Victims of whiplash injuries often suffer with pain, tenderness, inability to move the head and neck, muscle spasms, and headaches. Symptoms can range from mild to severe but usually subside after a period of time depending on the severity. Whiplash is one of the most common injuries sustained in a road traffic accident and can be temporarily very debilitating. If you suffer from whiplash as a passenger in a taxi, you should be entitled to pursue a claim for compensation.

Am I eligible to make a minicab or taxi accident claim?

If you have been injured by a taxi or minicab and it wasn’t your fault, you will be able to make a taxi passenger accident claim and also claim for taxi accident if you were hit by a taxi. If your injuries are severe and you are unable to make a claim yourself, then a family member or a representative can make a claim for you on your behalf. Providing it can be proven that the accident was the fault of the taxi driver or company, you will have a valid claim.

Taxi accident caused by driver negligence

A taxi accident claim launched for an injury caused by the negligence of the taxi driver could be for a number of different reasons, these include:

  • Not concentrating
  • Driving carelessly and dangerously
  • Speeding
  • Using a mobile telephone whilst driving
  • Driving under the influence of drugs or alcohol

Any of the above would be regarded as negligence and sadly are often the cause behind a taxi accident claim.

Taxi accident caused by third parties

Taxi accidents aren’t always necessarily the fault of the taxi driver, but can sometimes be caused by third parties. In these cases, when making a compensation claim, the courts may decide on a shared liability between the taxi company and the third party involved, or it may be regarded as being solely the third parties fault depending on the circumstances and available evidence. Below are some examples as to when an accident may be due to a third party:

  • Another driver or vehicle causes the accident involving the taxi or minicab.
  • Where a taxi or minicab collides with an object been left in the road causing an obstruction.
  • An accident caused by the taxi or minicab driver being forced to manoeuvre their vehicle suddenly to avoid the actions of another driver.
  • Debris or a spillage being left on the road.

Taxi accident caused by a taxi or minicab company

Although often taxi accident claims may be brought against the driver, sometimes it is not necessarily the drivers fault, but actually the company they are employed by. If you have suffered an injury whilst riding in a taxi firm’s vehicle, your claim may need to be brought against them directly depending on the circumstances involved. Some examples of when the taxi firm may be at fault are:

  • When vehicles have not been regularly maintained.
  • If the company has failed to make sure that the driver carries a full and valid driver’s license and the appropriate insurance.
  • If the company fails to fully investigate the competency of new drivers.
  • If the company doesn’t make sure that they are fully compliant with all legal requirements.


Time limits for making a taxi or minicab accident claim

CircumstanceTime limitComment
Accident resulting in immediate injury3 yearsThe claimant has 3 years to initiate their claim for compensation from the date the accident occurred.
Accident causing an injury to a person under 183 years from their 18th birthday.A family member or guardian can make a claim on behalf of the victim straight away, however, if no-one launches a claim on the victim’s behalf, the victim has 3 years from their 18th birthday to launch a claim themselves.
Accident causing injury that becomes apparent sometime after the accident occurred.3 yearsIf an injury becomes apparent weeks, months or years after an accident and it is shown that it stems from the accident, the claimant has 3 years from the date of their diagnosis to launch their claim.

If you are in any doubt or unsure as to whether you are still eligible to make a claim for an injury caused by an accident involving a taxi, just contact and we will be able to advise you on where you stand legally.

How do taxi accident claims work?

Taxi accident- claims process

Taxi accident- claims process

If you have sustained an injury after being involved in an accident with a taxi or minicab through no fault of your own and you wish to make a taxi accident claim, the best thing to do as soon as possible, is seeking legal advice. Claiming compensation can often be a complex and lengthy process and having the right legal guidance can make all the difference as to how successful your claim is. work with a number of experienced solicitors after an initial fact finding consultation, can put you in touch with a personal injury solicitor best suited to your individual case.

The consultation we offer is free of charge and non-obligating, and it basically allows us to understand and gather all of the known facts about your case and also gives you an opportunity to freely ask any questions you may have about the claiming process. Once we have all of the information from you, we can assess whether you have a genuine cause to make a claim and what your chances of being successful are. We are always honest and if we feel you have a very poor chance of being successful, we will inform you of this and our reasons as to why we have come to that conclusion. In most cases however, your claim will have a good chance of success and if so, we will then arrange a consultation for you with one of the personal injury solicitors we work with regularly. We can also arrange a medical local to you if required.

Once you have spoken to the solicitor, they may then offer to conduct your claim on your behalf on a no win no fee basis.

No win no fee taxi and minicab accident claims

A no win no fee based personal injury claim is financially the safest way to make a taxi accident claim for compensation. This is because with no win no fee, there aren’t any costs upfront or fees throughout the claiming process, which in some cases can take several months or even years in more complex cases, instead, the fee is paid as a slight percentage (maximum of 25%) of the final settlement award and only if the case is successful. If the case doesn’t win, there aren’t any fees to be paid. By offering this service, we are giving anyone who has been injured through someone else’s mistake, carelessness or negligence, has the opportunity to expert legal representation for their claim, giving them the chance of successfully claiming the compensation they are entitled to.


Why make a taxi or minicab accident claim with us? has been helping people with personal injury claims for a number of years and have contact with expert and experienced solicitors who we consult and work with regularly to ensure that you as our client have the best possible experience and outcome when making your claim.

We offer a friendly, reliable and professional service that we personalise to each and every client as every situation will differ in a number of ways and we understand that each case is unique.

We care about our clients and always put in the time and effort it needs to get them the best possible outcome, often securing the maximum award amount for their injury and circumstance.

We work quickly but efficiently to get their case to its conclusion as soon as possible, working hard behind the scenes, keeping our clients informed and up to date with the progress, allowing them to concentrate on their recovery.

Contact us

For further help, information, and advice, please contact us at on 0161 696 9685. One of our team will endeavour to fulfil your claim requirements as best they can, or follow the steps below.

Contact our team by email, or telephoneOur team will assess your claimOnce you are ready, we can then start your claim

Advice for road traffic accident victims

Below are some useful links leading to relevant websites where you will find further help and information.

Motor Insurers Bureau (MIB)

The Motor Insurance Bureau will need to be involved if you have been injured through a hit and run taxi or minicab accident and so you may find this link helpful as it provides all the information about claiming through the MIB.

Gov.UK – Statistics

The government’s website showing interesting statistics regarding road traffic accidents in the UK.

Gov.UK – Taxi and Private Hire services

More government Information regarding taxi and private hire vehicles in the UK which you may find useful.

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Published by AL.