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Last Updated 14th April 2026. A breach of bank statements can have significant impacts on your mental health, personal finances and future security, so you could be able to claim compensation if your bank breaches this personal information. Bank statements are important documents showing the payments going both in and out of your account. They will also contain your name, banking address, account details, and an itemised list of all transactions. If lost, or exposed or unlawfully accessed, this could lead to considerable distress and financial harm.
This is where Advice can step in. Our specialist solicitors could help you to make a bank statements data breach claim against your bank or building society by providing a range of dedicated services and support measures. Simply contact our advisory team today for a free eligibility check and answers to your questions about the data breach claims process.
You can speak directly with an advisor to discuss your claim for data breach compensation further. In order to do so, you can use one of the methods listed below:
- Telephone us on 0161 509 2856
- Contact us through the submission of our online claim form
- Utilise our chat feature to begin a discussion and receive support
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Select A Section
- Could You Claim For A Breach Of Bank Statements?
- How Could A Bank Breach Your Personal Data
- Proving Liability For A Breach Of Bank Statements
- How Much Compensation Can I Claim For A Bank Statement Data Breach?
- Make A No Win No Fee Data Breach Compensation Claim
- Find Out More About Bank Data Breach Claims
Could You Claim For A Breach Of Bank Statements?
To begin, the Information Commissioner’s Office is an independent body created for the purpose of upholding your rights in relation to the processing of your personal data. They define a data breach as a security incident compromising the confidentiality, integrity and availability of your personal data.
The Data Protection Act 2018 and the UK General Data Protection Regulations provide rules on how data should be protected. This legislation only protects data that can be used to identify you.
Data that can identify you include all your personal data: your name, address, phone number, or email address. Additionally, special category data is personal data that is sensitive in nature and therefore needs extra protection. This can be personal data about your health, race, sexuality, or religious beliefs.
Moreover, organisations that process your data are known as data controllers. They can decide to process the information internally or outsource it to a data processor.
A data controller is responsible for making decisions concerning the collection of your data. A processor is typically hired as a third party by the controller and will process under their instruction.
Article 82 of the UK GDPR states the criteria that you must meet in order to have a right to compensation:
- There was a failure on behalf of a data controller or processor to adhere to data protection laws, leading to a breach.
- This breach concerned your personal information.
- The compromise of your personal data has caused you to suffer harm.
Please contact a member of our team to discuss your circumstances.
How Could A Bank Breach Your Personal Data
An organisation could potentially breach your personal data in a number of ways. In relation to bank statements, these documents can contain information such as your bank details, name and address. They can also show what you have bought, where you have been and how much you spend.
- Files were lost: Files containing bank statements of customers were not locked away securely, causing them to be lost.
- Wrong postal address: If a staff member from the bank sends a physical copy of your bank statement to the incorrect address, this could lead to unauthorised persons gaining access to your personal information.
- Wrong email address: Information about your last statement could be sent to the wrong email recipient.
- Cyberattacks: The bank may not be up to date with its security measures, and this could leave your bank information vulnerable to hackers. They could use your details to make fraudulent purchases and damage your credit score.
To get a free case assessment of your potential personal data breach claim, please get in contact with our advisors.
Proving Liability For A Breach Of Bank Statements
Establishing if there is a liable party for the breach of bank statements will be important. If an organisation has done all it can to protect your personal data, but a breach still happens, then a claim is unlikely. Evidence is key to building a strong case, here we look at the potential steps you can take in support of your personal data breach claim.
If the bank becomes aware of a data breach, it should notify you without undue delay if the compromise infringes upon your data freedoms and rights. They should also report the breach to the ICO. Any emails or documentation of your communication with the bank can be used as evidence.
If you have spotted the data breach yourself, you can make contact with the organisation you feel may be responsible. You can ask how and why it happened and what is being done to rectify the situation. Correspondence will help you to gain a better understanding of how the breach occurred and what personal information has been compromised.
However, if you are not satisfied with the response, you can contact the ICO directly. You should do this within three months of the last correspondence you had with the data controller, as the ICO may not investigate if left any longer.
They can conduct an investigation into the breach. Findings from this could potentially support your claim.
How Much Compensation Can I Claim For A Bank Statement Data Breach?
In the most serious cases, you could claim between £66,920 and £141,240 in compensation for severe psychological distress following a bank statement data breach. This compensation may be paid out for two different types of damage:
- Material damage, which refers to the costs incurred as a result of the personal data breach. We’ll discuss the financial side further down the page.
- Non-material damage, referring to the psychological harm caused. This can range from general distress and anxiety caused by a data breach to serious PTSD.
Compensation amounts for non-material damage can be determined by referring to your professional diagnosis alongside the Judicial College Guidelines (JCG). This publication contains guideline compensation brackets for various types of harm, including the psychological distress brackets you can see here.
Compensation Guidelines
The figures here should be used only as a guide as the amounts are not definite. Your award can vary depending on your circumstances. Also, please note that the figure in the first row is not from the JCG.
| Injury | Severity | Notes | Compensation Guidelines |
|---|---|---|---|
| Very severe mental harm with material damage | Very Severe | In addition to very severe mental health damage, there are high costs such as relocation fees, security expenses and therapy. | Up to £250,000 or more |
| Psychiatric | Severe (a) | The prognosis is poor and there are marked problems with the persons abilities to cope with work and personal relationships. | £66,920 to £141,240 |
| Moderately Severe (b) | There are significant problems with abilities to cope with employment and family, however, the prognosis has improved and is much more optimistic. | £23,270 - £66,920 | |
| Moderate (c) | There are still issues in coping with life, work, and education but the prognosis is good and there has been notable improvement. | £7,150 to £23,270 | |
| Less Severe (d) | The duration of which the disability lasts is considered as well as the impact on daily activities. | £1,880 to £7,150 | |
| Post-Traumatic Stress Disorder | Severe (a) | The effects are permanent and preventing the person from working as all areas of their life are affected. | £73,050 to £122,850 |
| Moderately Severe (b) | The claimant will suffer significant effects but the prognosis is better with a professionals help. | £28,250 to £73,050 | |
| Moderate (c) | The person has had a substantial recovery and any residual effects are not majorly impactful. | £9,980 to £28,250 | |
| Less Severe (d) | A full recovery has virtually taken place within one to two years. Only minor symptoms persist. | £4,820 to £9,980 |
What About My Financial Losses?
You can seek bank statements data breach compensation for various financial losses as part of your overall claim. These costs include:
- A loss of earnings due to psychiatric harm.
- Medical bills for therapy, counselling and prescriptions.
- Security installations such as additional locks, cameras and alarms if your address has been exposed.
- In the most severe cases, a full relocation may be required for your safety, and your compensation will cover this.
Be sure to hold onto any documents that highlight the costs you have incurred, such as purchase receipts, your pay slips and bills for counselling sessions.
For more information about claiming compensation after a breach of bank statements, please contact an advisor from our team.
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How Advice’s Expert Data Breach Solicitors Can Help After A Bank Statement Data Breach
Everyone at Advice knows that dealing with the fallout from a breach of bank statements is not easy. In addition to figuring out if you could make a claim, seeking the right legal advice and trying to focus on any treatment you are having, you’re also keeping an eye on your accounts for signs of fraud and further exposure.
So, we do everything we can to make the personal data breach claims process as simple as possible. Our advisors will tell you in as little as a few minutes if you have a valid claim and put you through to an expert data breach solicitor if you do. From this point forward, you are in safe hands. Here are just some of the ways the solicitors at Advice can support you:
- Connect you with trained and trusted counsellors, psychotherapists and other medical professionals to get you the treatment and support needed to deal with the emotional distress caused by the data breach.
- Helping you gather supporting evidence, such as drafting a data protection complaint letter to send to your bank, and keeping track of all communications.
- Explaining all the technical legal language. While data breach claims are notorious for the jargon, we will help break that barrier down.
- Communicating with the bank’s solicitors on your behalf and ensuring you are kept up to speed.
- Calculating a compensation figure for both the material and non-material damage caused by the breach of your account statements.
- Negotiating a settlement that reflects both the scale of your losses and the impacts they have had.
A free eligibility check is only a phone call away so why not reach out today?
No Win No Fee Compensation For A Breach Of Bank Statements
Our solicitors work to strictly No Win No Fee terms under a type of contract called a Conditional Fee Agreement (CFA). We offer all eligible claimants these terms and they are designed to ensure that legal representation is available to everyone who needs to make a data breach claim. So, by choosing to claim with us under a CFA, you will benefit from:
- No service fees payable at the start of your claim.
- Not having to pay any service fee if the claim is lost.
- A legally binding cap on the success fee if the claim is won.
Success fees are charged as a percentage of your compensation. This percentage is legally restricted to 25% so, as the claimant, you are well protected from ballooning fees during the claims process
To learn more about No Win No Fee agreements, please get in touch with our team.
Contact Us
To conclude, if you would like to discuss the potential of your claim, you can get in contact with our team for a free evaluation.
If you have any queries about making a claim after your personal information was involved in a breach of bank statements, you can get in touch:
- Call us on 0161 509 2856
- Contact us by filling out our form
- Begin a discussion through our live support box
Find Out More About Bank Data Breach Claims
If you found our guide on making a claim after a breach of bank statements useful, you can also view the following external information:
- Report A Breach – ICO
- Data Security Incident Trends – ICO
- Get Help With Anxiety, Fear, And Panic – NHS
